Account help
Delete your Tour Hustler account
Start a public deletion request
Enter the email address used for your Tour Hustler account. To protect the account, we will send a one-time link to that address. We use the same response whether or not an account exists, so this form does not reveal who has a Tour Hustler account.
What happens next
- Open the verification email within 30 minutes.
- The link records a verified deletion request and checks the account for unresolved obligations.
- An eligible request enters the secure administrative queue as ready. A request with an open obligation is recorded as blocked until that obligation is resolved.
- When processing is complete, the account can no longer be used to sign in.
Tour Hustler does not promise a fixed completion date. Open bookings, unsettled payments, disputes, legal or tax recordkeeping, organization ownership transfers, and Stripe obligations can delay completion. A verification acknowledgment shows whether the request is ready or blocked.
What is deleted or disconnected
- The Supabase authentication account and login credentials.
- The personal Tour Hustler profile and account-only preferences.
- Memberships, bookmarks, notifications, reactions, and similar account-only records that are no longer needed.
- User content that is not required for a shared organization, transaction, legal obligation, safety, fraud prevention, or dispute record.
- Access to organizations and any connected account sessions.
What may be retained or anonymized
- Booking, payment, refund, payout, settlement, tax, chargeback, and dispute records needed to complete transactions or meet legal obligations.
- Legal acceptance records, signed release records, deletion-request records, fraud-prevention records, and records needed to establish or defend legal claims.
- Shared venue or performer organization records. Ownership must be transferred before a sole owner can be removed.
- Messages and operational records that must remain with a booking or shared organization may be retained with the personal account identifier removed.
- Backups and cached or distributed copies for the limited periods and purposes described in the Privacy Policy.
Request deletion inside the app
Signed-in users can open Settings, choose Account & Legal, then choose Delete Account. The app requires a fresh password verification and a final destructive confirmation before it submits the request.
Questions
For privacy questions, email privacy@tourhustler.com. For legal notices, email legal@tourhustler.com.